when you click print, the printed content is not displayed clearly. the main reason is that the depth is not enough, or the print head is dirty and needs to be cleaned.

1. open the printer, as shown in figure 1. the framed area is the print head. use alcohol and cotton (alcohol is required) in the shutdown state to clean the print head in one direction, as shown in the picture below:

2. the temperature of the print head is not enough and the printed content is not deep. set the density of the printer. as shown below:

       setting method: you click on windows start menu →printer and fax (or device and printer) →

       right click on the printer driver →printer preferences →options, adjust print speed and depth,

       then open the software and click file → printer settings → options →adjust print speed and depth

       the slower the print speed, the higher the depth and the clarity. note: restart the editing software or the background settings of the form will take effect.

3. the upper cover of the printer is not in place. press the upper cover with two hands to cover it before printing, as shown in the figure below:

   other

the printed label effect is clear on one side and light on the other side. what's going on?

①check whether the print head button on the lighter side is pressed tightly to rule out artificial

②clean the print head and roller part on the lighter side. there may be dust and thick carbon ribbon accumulated, which cannot be completely removed;

③whether the film surface of the carbon ribbon is uniform and whether there are any defects;

④the printing is lighter here, and the rollers are severely worn according to the naked eye. it is recommended to replace the rollers with new ones;

⑤the printing is light here, and the print head is severely worn according to the naked eye. it is recommended to replace the print head with a new one;

⑥the pressure on both sides of the print head is unbalanced. you need to increase the pressure on the print head on the lighter side of the printer;

⑦adjust the front and rear position of the print head on the lighter side of the printer until the print head and roller are at the highest point on the horizontal plane;

if you cannot solve it yourself, please consult online technical customer service. for driver software, please go to shanghai dengyuan official website.www.barcodesh.com“download center"

service hotline: 021-67676808