C168/200s print content offset

if the printed content is offset during the printing process, you can first perform a "paper detector calibration" operation on the printer, then print ten labels, and then conduct corresponding troubleshooting based on the phenomena displayed by the contents of these ten labels.

phenomenon 1: the printed content gradually shifts up and down

1.the paper sensor is dirty or incorrectly positioned. please clean the paper sensor, adjust the position of the paper sensor, and then perform the "paper sensor calibration" operation again, and make sure that after the calibration operation, every time you press Feed make sure the paper feeding amount of the printer is consistent. if the paper feeding is abnormal, you can try to replace labels with other specifications and test in the same way.

if other labels are normal, please confirm whether the thickness, light transmittance and other parameters of the label in question meet the printer requirements; if the problem persists, it may be a sensor failure, please contact the printer seller for repair.

figure 1-paper detector (reflective type)

2. the paper type selected in the driver is incorrect. please click the "print" button in the label editing software, click the "properties" button in the pop-up window, and set the media type under the "roll" tab according to the actual label type used. if the labels you are using are spaced labels, please select accordingly: spaced labels (see figure 2).

figure 2 - media type settings

phenomenon 2: the printed content is fixedly offset up and down.

1.the page settings are incorrect or failed to take effect. after setting the label in the label editing software, click the "print preview" button. if you find that the blank area in the print preview becomes larger (figure 3), this means that the page settings may be incorrect or fail to take effect. at this time, you need to check the page settings in the software or replace the printer driver. the following table lists the printer drivers that best match each software (table 1).

 table 1-the best combination of software and drivers

figure 3-print preview page

2.misoperation, "horizontal displacement" or "vertical displacement" was set in the seagull driver. please adjust the offset back to 0 and try again.

figure 4-print position adjustment

3. special specification labels require special adjustments. available at Postek download from the official website "download center" POSTEK Utility the software adjusts the vertical offset and positioning offset values of the printer.

phenomenon 3: the printed content gradually shifts left and right

       1.     the left and right positions of the label paper are not fixed. please place the two label guides close to the label, but do not squeeze the label to deform it.

figure 5- label paper installation method

        2.     printhead installation problem. please check whether the print head position is correct. you can contact the printer seller to reinstall the print head.

        3.     the printer's rubber roller is worn or deformed, causing the paper output direction to deviate. please contact the printer seller for inspection and replacement.

phenomenon 4: printed content is offset to the left and right

        usually a software settings issue. please check whether the page settings in the label editing software are correct and whether the label size matches the actual label (figure 6).

figure 6-tab page settings

if you cannot solve it yourself, please consult online technical customer service. for driver software, please go to shanghai dengyuan official website.www.barcodesh.com“download center"

service hotline: 021-67676808