1： The scanner gun is connected to the computer, but there is no response from the scanner gun.

the data cable is broken and needs to be replaced with a new one.

2： The scanner gun is connected to the computer, but the computer shows that it cannot be recognized. USB equipment.

the data cable is broken or the computer’s USB bad mouth. the data cable is likely to be damaged, and the computer USB the possibility of bad mouth is small.

 3、when the scanner gun is connected to the computer, the scanner will make a sound and scan immediately. no data will be displayed on the computer.

first time connected USB， the computer will install USB driver, you need to wait for the driver to be installed before scanning, wait about 30 seconds, and then scan again.

4： USB the driver shows that the installation is complete, but the scan still does not display data.

scanner gun scans the manual <initialization settings >after the barcode beeps, scan the barcode again. normally, the data can be displayed. if the data is still not displayed, it is determined that the data cable is bad and replace the data cable.

5：The scanner does not emit red light after pressing the button.

the scan engine is bad and needs to be replaced.

6： The scanner gun has a red light, but it cannot scan the barcode and there is no response.

the scan engine is bad and needs to be replaced.

7： The scanner gun has a red light and can scan the barcode, making a sound, but the computer does not display the data.

refer to article 4.

8： scan the barcode and the content is displayed, but the content is irregular and garbled and is not the required data.

scan the manual <initialization settings >barcodes, generally the data will be normal after scanning. if it is still abnormal, it is determined that the decoding board is broken and needs to be replaced.

9： after the scanner is connected to the computer, there is no sound, but the data can still be displayed when scanning the barcode.

scan the manual <initialization settings >barcode to eliminate the possibility that the buzzer is turned off. if there is still no sound after scanning initialization, it is determined that the buzzer is broken and needs to be replaced.

10：SK-8100 32A version scanner setting automatic carriage return

on page 22 of the manual, it is forbidden to add a terminator suffix, then scan to allow adding a terminator suffix. +add terminator suffix +the terminator is set to 0 D and enable sending, then scan 70 pages of saved data

11：sk-8100 32A set automatic scan mode

answer: manual, automatically read the fourth page, scan again to set the reading time, and then go to page 69 D000000 scan the last D000012（ save data) set to always on

11：SC-2010-182D set up USB model

answer: just scan the barcode in the manual W030D00 that’s it

12、Sk7120 scanner platform switches keyboard mode

setting: initialize first, then scan 1.1-3.4.11-1.1 after 1.1-1.3

if you cannot solve it yourself, please consult online technical customer service, shanghai dengyuan official websitewww.barcodesh.com

service hotline: 021-67676808